Privacy Policy

This policy explains how NOVOZEX LTD (company number 17440181) handles personal information when you contact us or use our online social-media advertising services. Our registered office is 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.

1. Information We May Collect

• Name
• Email address
• Telephone number
• Business information, such as business name and sector
• Enquiry information, such as campaign objectives, approximate advertising budget and the content of your message
• Information you provide during an agreed advertising engagement

2. How We Use Information

• To respond to enquiries made through the website, by email or by telephone
• To prepare quotations, proposals and service agreements
• To provide and manage the agreed advertising services
• To communicate with clients about active campaigns and reporting
• To keep business records and meet legal obligations

We rely on your consent when you submit an enquiry, on performance of a contract when we deliver services, and on our legitimate interests in running and administering the business. We do not sell personal information.

3. How Information Is Stored

Information is held in the business email and administrative systems used by NOVOZEX LTD. Access is limited to those who need it to respond to enquiries or deliver the agreed services.

4. Who Information May Be Shared With

• Service providers supporting our operations, such as email, communication, document and advertising platform providers
• Professional advisers, such as accountants or legal advisers, where necessary
• Authorities or regulators where we are required to do so by law

Some providers may process information outside the United Kingdom. Where that happens, we take reasonable steps to ensure appropriate safeguards are in place.

5. Data Retention

We keep personal information only for as long as it is needed for the purpose it was collected, including answering enquiries, delivering services and meeting legal, accounting or reporting requirements. Information no longer required is deleted or securely disposed of.

6. Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request access to your personal information, ask for it to be corrected or erased, object to or restrict its processing, withdraw consent, or request a copy in a portable format. You may also complain to the Information Commissioner's Office.

8. Contact

For any privacy request, email novorexltd@outlook.com or call 07882776475.